Privacy Policy

Privacy Policy
Albatross Education Ltd
Effective Date: [04/03/2021]

  1. Introduction

Albatross Education Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal data we collect, process, and store. This Privacy Policy explains how we handle personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

We are registered with the Information Commissioner’s Office (ICO) under registration number [ZB009408].

  1. Data We Collect

We collect and process personal data in the course of providing education consultancy services. The types of personal data we may collect include:

  • Personal Identification Data: Name, date of birth, nationality.
  • Contact Information: Email address, phone number, postal address.
  • Educational & Employment Data: Academic records, qualifications, employment history.
  • Financial Information: Payment details, scholarship or funding details (if applicable).
  • Sensitive Data (if required): Health information (e.g., disability accommodations) only with explicit consent.
  1. How We Collect Data

We collect personal data through:

  • Direct interactions (e.g., inquiry forms, applications, email communication).
  • Third-party sources (e.g., partner institutions, universities, references, verification agencies).
  • Website analytics (e.g., cookies and tracking technologies to improve our services).
  1. Purpose of Processing Personal Data

We process personal data for the following purposes:

  • Application Processing: Assisting with university and visa applications.
  • Customer Support: Providing guidance and answering inquiries.
  • Legal & Regulatory Compliance: Ensuring compliance with UK GDPR and education industry regulations.
  • Marketing & Communication: Sending updates about our services, where consent is given.
  • Security & Fraud Prevention: Protecting against unauthorized access and fraudulent activities.

 

  1. Lawful Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Consent: When individuals provide explicit consent (e.g., for marketing communications).
  • Contractual Necessity: When processing is necessary for the performance of a contract (e.g., university application services).
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interest: To improve our services and protect our business from fraud or misuse.
  1. Data Sharing and Transfers

We may share personal data with:

  • Partner universities and educational institutions for application processing.
  • Regulatory bodies where legally required (e.g., visa compliance checks).
  • Third-party service providers (e.g., payment processors, IT support) under strict data protection agreements.
  • International Transfers: If transferring data outside the UK/EU, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs).
  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Our retention periods are:

  • Student application data: Up to 6 years after service completion.
  • Financial records: 7 years (as per UK financial regulations).
  • Marketing data: Until consent is withdrawn.
  1. Data Security

We implement appropriate security measures, including:

  • Encryption of sensitive data.
  • Secure access controls and authentication mechanisms.
  • Regular staff training on data protection best practices.
  1. Your Rights Under GDPR

Under the UK GDPR, individuals have the following rights:

  • Right to Access: Request copies of personal data.
  • Right to Rectification: Request corrections to inaccurate data.
  • Right to Erasure: Request deletion of data in certain circumstances.
  • Right to Restrict Processing: Limit how we use personal data.
  • Right to Data Portability: Request data transfer to another organization.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
  1. How to Contact Us

For any questions or requests related to this Privacy Policy or to exercise your data rights, please contact:

Albatross Education Ltd
12 Vallance road, London E1 5HR
Email: info@albatrosseducation.com
Phone: 02071019554
ICO Registration Number: ZB009408

  1. Complaints

If you have concerns about how we process your personal data, you can file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Last Updated: [04/03/2025]

This Privacy Policy ensures transparency in how Albatross Education Ltd processes and protects personal data in compliance with GDPR and ICO regulations.